Solution

End User Services

IT outsourcing and management

Companies and organisations like to offer their staff an IT environment in which they can perform optimally. But finding the right staffing for your workspace management or service desk is not so easy. What’s the solution? Find a partner who can take care of it for you. No matter your business, Centric has the right solution for top-notch end user management. We can provide the following: Service Desk, Experience Desk, Workspace Management, and Field Service.

User support you could only dream of

Centric can take over all aspects of user support. With each one of our four proven standard solutions you are assured of quality, continuity and stability – always. You can opt for Service Desk, Experience Desk, Workspace Management, or Field Service. Customised solutions are also possible.

Workspace management and installation: at home and at the office. With more than 300 certified professionals, Centric also offers national coverage for workspace management and installation. And it doesn’t stop there: our professional field service engineers take care of installations and resolve issues at your business premises, at the premises of your homeworkers, and wherever your corporate clients and private customers may be found. Need end user management? Leave it to the expert and you’ll sleep much better for it.

Why partner with us for your user support?

Centric is a top-3 outsourcing provider

Centric has many years of experience in the field of outsourcing. In a study carried out by Quint Wellington Redwood, we ranked as one of the top 3 best performing outsourcing providers.

On premises and remote

You can have an Experience Desk right on your premises, a Service Desk providing remote service, or a combination of the two. We can also arrange 24/7 and multilingual service.

Control over your service desk

Stay informed on how well your service desk performs, with reports to keep you in control, and satisfaction surveys to show what your people think about the support they receive via the service desk.

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