Support in all areas
Centric is responsible for rolling out the physical IT infrastructure in all new Action stores. Furthermore, Centric ensures that everything is up and running on time, from the POS systems and workspaces at the office to the network and the link to Action head office. Centric is also responsible for the workspace services in all offices and the distribution centre, and the company takes care of on-site support as well. “Because Centric does all of this for us, we already knew that they are perfectly capable of managing a well-oiled automated process and can cope with peak workloads. Over a period of two years, we opened 338 stores. No other company in the market can demonstrably deliver that volume,” says Burgers.