A single shopping experience across all your sales channels

Customers no longer shop exclusively in stores or online. Instead, they want the best of both worlds: personal interaction with the power of data-driven service. To respond to this, it is essential to integrate your sales channels: this means offering a consistent shopping experience across all your channels. Centric’s Omnichannel Retail Suite supports you with integration from A to Z.

With the Omnichannel Retail Suite, food, fashion and non-food retailers can offer consumers a seamless experience across all sales channels. We have summarised the most important benefits below:

  • Ecosystem integration: you have access to a modern architecture, which allows online and offline channels to be easily integrated with the back-end system.
  • Service & checkout: you have access to all up-to-date product and stock information. This allows you to advise your customers effectively and offer a rapid and smooth checkout process.
  • Reward customer loyalty: you can generate customer loyalty with centrally managed promotions to support your marketing campaigns.

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Interaction with the Omnichannel Retail Suite is pleasant for both customers and store staff.

Robert Jan Paape IT Manager, America Today