Omnichannel Retail Suite

For a uniform shopping experience

Customers no longer shop exclusively in stores or online. Instead, they want the best of both worlds: personal interaction with the power of data-driven service. To respond to this, it is essential to integrate your sales channels. Centric’s Omnichannel Retail Suite supports you with integration from A to Z.

Bring your Unified Commerce strategy to life

The Omnichannel Retail Suite offers two platforms: a back-end system (Omnichannel Business Platform) and a device-independent POS system (inPosition).

With the Omnichannel Business Platform, you can make essential data, such as stock levels and product information, available anywhere in real time, for example to the (mobile) POS, self-service check-out or web shop. By transforming data into a relevant offer in the right place and at the right time, you can exceed your customers’ expectations. What’s more, you can create numerous cross-selling opportunities that lead to higher sales.

The inPosition Point of Sale platform offers customers a rapid and easy checkout process. They can pay easily and anywhere: at the POS in store, in the web shop or at the door.

Back-end system

Omnichannel Business Platform

The Omnichannel Business Platform manages your retail format centrally and across all sales channels. This makes it easy to import master data and distribute it to the sales channels. Sales transactions and item changes are processed in real time, so you can manage the operational retail processes efficiently.

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Point of Sale platform

inPosition

Klanten verwachten in de winkel een perfecte dienstverlening. inPosition is een flexibel POS-systeem waarmee je jouw klanten en winkelmedewerkers hierbij maximaal ondersteunt.

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How can you manage your retail format centrally?

Centric’s Omnichannel Retail Suite helps you realise all your omnichannel goals. The platform was built with the latest technology and offers a wide range of functionality.

“Interaction with the Omnichannel Retail Suite is pleasant for both customers and store staff.”

Robert Jan Paape IT Manager, America Today
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“The platform’s flexibility means we can continue to respond to the changing demands of customers in the coming years.”

Marcel van Gurp Head of ICT, Boon Food Group

“With the Omnichannel Retail Suite, we are able to put our retail strategy into practice more effectively. We always have up-to-date and unambiguous data at head office and in the stores, which allows us to make the right decisions faster.”

Martijn van der Hoeven Format Manager, SPAR

Why use Omnichannel Retail Suite?

With the Omnichannel Retail Suite, you can offer your customers a uniform customer experience across all sales channels, whether you operate in the food, fashion or non-food market.

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Ecosystem integration

You have access to a modern architecture, which allows different channels to be easily integrated with the back-end system.

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Service & checkout

You have access to all stock information. This allows you to advise your customers effectively and offer smooth checkout.

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Reward customer loyalty

You can generate customer loyalty with centrally managed promotions that support your marketing campaigns.

The latest news about Omnichannel Retail Suite

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Berlina van der Molen, Account Manager

Want to find out more?

Berlina van der Molen, Account Manager

For more information, send an email to berlina.van.der.molen@centric.eu, or call +31 611 305045.