The ultimate customer experience, online and in-store
Exceed your customers’ expectations by accessing and interpreting data at the right place and the right time so that it can be used to present a relevant offer, both online and in-store. By seamlessly connecting online and offline touchpoints, you can enhance customer experience and increase conversion significantly.
Benefit from real-time product and stock information and discover new cross-selling opportunities while turning customers into brand ambassadors by offering them promotions and loyalty programmes across all channels. Omnichannel Retail Suite erases the distinction between channels so that you can offer your customers perfect service, in the shop and online, right up to the front door.
Aligning the digital channels with brick-and-mortar stores blends online and offline shopping to create a single shopping experience. The payment landscape is changing drastically too, with new methods of payment and a focus on having either the fastest checkout or the best possible service. Omnichannel Retail Suite supports both.