When it comes to the maintenance of the payment systems in shops and bike facilities, NS wants to work with a supplier who can effortlessly handle the geographic distribution and dynamics of the work and who delivers quality service. NS also prefers to limit the number of parties visiting the stations by outsourcing management to one and the same supplier.
Dyone de Bie, IT Manager Stations and Testing at NS: ‘Suppliers play an important role in us realising our objectives, in innovation and in making services and products more sustainable. This is why we like to have a good working relationship with our partners and challenge them to come up with innovative and sustainable solutions. Centric has proven itself in the field of IT services in recent years, with their proactive management of the systems and with their experience in retail. NS Stations has a large number of locations, meaning national coverage is a must. The Managed Services for Retail is a great solution for this.’
More information about Managed Services for Retail.