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Connect retailers & consumers to engage successfully

Centric: smart IT solutions for omnichannel retail, warehouse management and logistics

Discover next-generation software and IT services that will improve customer conversion and retention, optimise processes and keep costs down

The best customer experience and a smooth supply chain

Consumers demand top-quality performance and want to be surprised time and time again. Retailers must therefore continuously optimise their processes and business models and strive to meet their customers’ needs, otherwise they will run the risk of losing business to their competitors. Consumers have a noticeable impact throughout the entire chain, from online shops and physical stores to distribution centres, wholesalers and conveyors. Performance must be improved and processes streamlined throughout. Retailers face these challenges every single day, and one thing is certain — IT plays a crucial role in this transition and optimisation.

If you are ready for next-generation IT for retail, make sure you choose a reliable IT supplier with years of retail experience. Our software and specialists will help you achieve:

  • Excellent customer experience and conversion in-store, online and on the doorstep
  • A modern in-store experience, smooth checkout process and low TCO
  • Effective fulfilment in your warehouse
  • Digital exchange in the supply chain

To find out more about how next-generation IT can bring all your sales channels together, download our white paper ‘The Next IT Wave in Retail’.

Excellent customer experience and conversion in-store, online and on the doorstep

Excellent customer experience and conversion in-store, online and on the doorstep

The time has come to improve customer experience and conversion by linking your online and offline touchpoints. Benefit from real-time product and stock information, discover new cross-selling opportunities and transform your customers into brand ambassadors by offering them promotions and loyalty benefits across all channels. The Omnichannel Retail Suite helps you to do all this. Make channel differences a thing of the past and offer your customers perfect service in-store, on the customer's doorstep and online.

Switch to omnichannel sales and service with our Omnichannel Retail Suite now


 

A modern in-store experience, smooth checkout process and low TCO

A modern in-store experience, smooth checkout process and low TCO
Modern technologies help you to give your customers a unique in-store experience, making you, the retailer, increasingly dependent on IT. So how do you guarantee that your IT works every time, leaving you to focus on your main tasks? By outsourcing your store automation to Centric, that’s how. We will ensure maximum availability of your IT and help you to concentrate on your actual work. Store innovations will be implemented more quickly and your TCO will be reduced. You will also be assigned a single point of contact for all your store automation needs, making everything simpler and more transparent.

Maximise the availability of your in-store IT with our Managed Services for Retail



Effective fulfilment in your warehouse with a controlling WMS

Effective fulfilment in your warehouse with a controlling WMS
The market is changing continuously and your warehouse is changing along with it. New ways of receiving, storing and shipping goods make it increasingly challenging to process orders and set priorities, so being able to interpret information quickly is critical. This is where Locus WMS comes in — the driving force behind an efficient warehouse. Our controlling warehouse management system exchanges information with your customers and suppliers in real time and helps you to streamline your warehouse operations. From eCommerce and wholesale to retail, 3PL and production, Locus WMS gives you control over logistics in complex warehouses.

Join our happy customers and streamline your warehouse operations too with our smart Locus WMS solution


 

Digital exchange in the logistics chain

Digital exchange in the logistics chain
Economic growth is accelerating and consumer spending is on the up. Unfortunately, though, many retailers are not making the most of the opportunities this brings and are still managing their logistics on paper. Everyone knows that digitising processes boosts efficiency and saves money, yet few retailers are making the digital transition. And that’s really a shame because it means missing out on the huge opportunities digitisation brings for customers and companies. This is why we are introducing LISA — a single platform for all your logistics flows, from manufacturers to distribution centres and store delivery to individual distribution in eCommerce. 

Find out more about LISA, the platform for all your logistics flows


 Ready for the next IT wave in retail?