Infrastructure
Centric offers a variety of services designed to support and ensure the continuous availability of your information systems. We provide a full ICT management package and helpdesk services, both remote and on-site within your organisation. Workstation, system and network management can be contracted out to Centric on the basis of Service Level Agreements (SLAs). The experienced professionals of our Support Center provide telephone support for both hardware and software systems. Centric also provides temporary capacity for alteration, management and helpdesk jobs. Our IT professionals are available on the basis of a temporary contract or we can recruit and select IT professionals for our customers. In a situation of temporary capacity the Helpdesk & ICT Management Pool can make sure there is a guaranteed manpower of professionals who are informed of the specific working conditions and who do not have to receive training.
As a partner of a number of recognised hardware and software suppliers, Centric takes responsibility for the end result in terms of design, delivery, supply and implementation of large-scale ICT infrastructure environments. Centric's responsibilities range from the preliminary analysis of the existing environment through to the replacement of equipment in emergencies, resulting in an ICT infrastructure characterised by optimum usability and availability. Centric is also the logical choice for migration services. When (re)modelling generic office information systems, our professionals use proven methods to ensure that migration is carried out successfully.