Field Service Management

With CS Service, you can manage your installed base, draw up customer-specific contracts, plan preventive services, manage work orders, communicate at a distance with your mechanics and generate invoices for the contracts and work orders.

CS Service has been specifically developed for service divisions and call centers of commercial companies and producers of capital goods, such as office machines, medical equipment and electrical appliances and tools.

Your advantages:

Efficient evolution and surveillance of your service processes;
The extensive contract functionality supports each desired service level;
Graphical planning board based on mechanic and customer profile;
Direct insight into the performance on all levels;
Full integration with the accounting, sales administration, CRM, MS Office and reporting tools;
7x24 registration of failures;
Mobile communication with your mechanics.