Home workplaces
The ICT management of home workplaces requires a specific approach. Distances and lack of standardisation make the management more labour-intensive. Often, the ICT support department does not have the capacity to do this properly. This leads not only to dissatisfied users but is also at the expense of the productivity of the people working from home.
Expertise With a nationally operating service organisation, with CentricThuis Centric offers you the right solution for the management of your home workplaces. Thanks to a professional helpdesk and a network of more than 200 service engineers, Centric reacts adequately to reports from your home workers. We have been carrying out installations, repair visits and management activities at homes for many years. Centric has proven experience with nearly all types of PC, operating systems, Internet connections and peripherals that people working from home in private conditions collect around themselves. Within the CentricThuis service you specify the exact implementation of the telephone support and onsite support in a Service Level Agreement (SLA). Thus you yourself keep control over the agreements and the associated costs.