Finance
You, manager in a bank or insurer, are going through some rough times due to the heavy blows in the financial sector. Those did not do the image of the sector any good, they damaged the public trust and pressured the services. How can you restore the faith in your company and its image? How can you regain your customers’ loyalty?
Furthermore, you are sufficiently aware of the problem of your legacy systems and the challenge they offer for the time-to-market of your new financial products. You are using new, sexy front-end solutions that can take these new products to the customers very fast. How can those legacy systems and the front-end be linked in the most efficient way? And who has sufficient knowledge of those systems and the languages in which they are written?
Centric Solutions
Centric has many years of experience in the financial world. Therefore, we are rightly ‘first tier supplier’ of many financial institutions which have been using our high-level IT professionals to their full satisfaction for years. But that’s not all. Centric would also like to present the iTV-desk, which allows your customer to contact an employee via a Customer Contact centre by means of a live connection from his living room. The employee and customer can see each other and communicate, browse through websites together and share documents. This way, you manage to repair the direct and personal contact with your customer by directly providing him with information and advice for a fraction of the normal cost.
Moreover, our experts can do the ‘corrective’ and ‘ legal maintenance ’ of your legacy systems. By means of consolidation and virtualization of your infrastructure , we can manage more efficiently and as a result save expenses. Besides, we can support you in building new front-end solutions and protecting your back-office systems.