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VIP Support

Special treatment in IT administration. Good IT support is essential for the progress of your business processes. Disruptions and downtime are annoying for any employee. But your organisation probably also has employees for whom a disruption truly causes problems. Naturally you want these employees to be able to resume their work as quickly as possible. For this special group of users Centric offers VIP Support as a supplement to the regular IT support.

With Centric you can expand your regular IT support with VIP Support, special preferential treatment for a specific group of employees. You yourself decide which employees qualify as VIPs. Incidents involving these individuals are handled with the highest priority by a regular team of Centric staff members.